Return & Refund Policy

At WaxCenetr, we are committed to providing high-quality Laser Hair Removal services and ensuring your satisfaction. Please read our Return & Refund Policy carefully.

1. Service Refunds

Due to the nature of laser hair removal treatments, all sales are final and non-refundable once a session or package has been purchased. However, if you experience any issues with your treatment, please contact us immediately so we can address your concerns and find an appropriate solution.

2. Appointment Cancellations and Rescheduling

• You may cancel or reschedule your appointment at least 24 hours in advance without any charge.
• Cancellations or rescheduling made less than 24 hours before the appointment may incur a cancellation fee or the session may be considered as used.

3. Prepaid Packages

• Prepaid treatment packages are valid for [insert validity period, e.g., 12 months] from the date of purchase.
• If you are unable to complete your treatment within this period, please contact us to discuss your options. Extensions may be granted on a case-by-case basis.

4. Product Returns (If Applicable)

• If you purchase any skincare or aftercare products from us, returns are accepted within 7 days of purchase only if the product is unopened and in its original condition.
• To initiate a return, please contact us at [email protected] with your order details.
• Refunds for returned products will be processed within [insert timeframe, e.g., 7-10 business days] after we receive the item.

5. Contact Us

If you have any questions or concerns about your purchase or treatment, please reach out to us at:
Email: [email protected]
Phone: +1 (206) 519-6518